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Privacy Policy

Icelandic Glacial Taiwan Privacy Policy

Last Updated and Effective Date: August 8, 2025

Saint Eight Trading Co., Ltd. (“the Company,” “we,” or “our”), the officially authorized operator of Icelandic Glacial Taiwan, values your privacy and is committed to protecting your personal data. We collect, process, and use your personal information in accordance with the Personal Data Protection Act of the Republic of China (Taiwan) and other applicable laws and regulations.

This policy applies when you interact with us through our official website (powered by the SHOPLINE platform), social media pages, online shopping services, and other officially designated channels.

1. Types of Personal Data We Collect

We may collect, including but not limited to, the following types of personal data:

  • Identification Information: Name, address, phone number, email, ID number, or other identity document numbers

  • Transaction and Payment Information: Credit card details, bank account information, billing address, shipping address

  • Membership Information: Account, password, purchase history, preference settings

  • Device and Network Data: IP address, browser information, cookies, and other online identifiers

  • Social Media Data: Public information such as your name, profile picture, or “likes” if you interact with us via social platforms

You may choose not to provide certain personal data, but this may limit access to certain services or activities.

2. Purposes of Data Collection

Your personal data may be collected and used for the following purposes:

  • Processing and fulfilling your orders, payments, and deliveries

  • Providing after-sales services, returns, and exchanges

  • Creating and maintaining membership accounts

  • Sending transaction-related notifications

  • Marketing, promotional campaigns, and special offers (with your consent)

  • Customer service and feedback handling

  • Compliance with legal obligations

  • Enhancing website security, fraud prevention, and transaction safety

3. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to:

  • Optimize website experience

  • Provide personalized content and advertisements

  • Analyze website traffic and user behavior

You may manage cookies through your browser or site settings. Disabling cookies may affect certain functions.

4. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Data may be deleted or anonymized once retention is no longer necessary.

5. Data Sharing and Cross-Border Transfers

Your personal data may be shared with third parties only under the following circumstances:

  • With your explicit consent

  • As necessary to fulfill transactions (e.g., logistics and payment providers)

  • As required by law or legal authorities

  • To prevent imminent threats to life or property

Some data may be transferred outside of Taiwan (e.g., SHOPLINE servers, overseas parent companies). We will take appropriate safeguards in compliance with applicable regulations.

6. Your Rights

Under applicable laws, you have the right to:

  • Access and request a copy of your data

  • Request corrections or updates

  • Request cessation of data collection, processing, or use

  • Request deletion of your data

7. Protection of Minors

Our services are intended for users aged 18 and above. Users under 18 should use the services with the consent and supervision of a legal guardian. Users under 14 must have their legal guardian provide consent on their behalf.

8. Data Security

We adopt reasonable technical and administrative measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. However, no data transmission over the internet can be guaranteed as completely secure. Please safeguard your account and password.

9. Policy Updates

This policy may be updated from time to time. The latest version will be published on this website, with the update date clearly indicated.

10. Contact Us

If you have any questions, suggestions, or complaints regarding data protection, please contact us at:

How to Reach Us
If you have any concerns about this Privacy Policy, or if you would like us to update information about you or your preferences, please contact us via email at sales@icelandicglacial.com.

[Last Updated: August 8, 2025]